AGUSTIN, B. K.; TING, A. D.; DOLORES, A. K. From Offline to Online: Utilizing Sentiment and Web Analytics to Navigate Retail Transformation. International Journal of Information Technology and Computer Science Applications, [S. l.], v. 3, n. 2, p. 71–77, 2025. DOI: 10.58776/ijitcsa.v3i2.203. Disponível em: https://ejurnal.jejaringppm.org/index.php/jitcsa/article/view/203. Acesso em: 29 oct. 2025.