1.
Zahra N, Priatna W, Lestari TS. Public Sentiment Analysis on the Service Quality of PT PLN on X Using Naïve Bayes and K-Nearest Neighbor Algorithms. IJITCSA [Internet]. 2026 Feb. 25 [cited 2026 Mar. 29];4(1):11-20. Available from: https://ejurnal.jejaringppm.org/index.php/jitcsa/article/view/212